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Telephone 01326 376044 for further details or CLICK HERE to contact us by email
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Booking Terms & Conditions.
To follow a correct complaints procedure, any dissatisfaction of the property reserved must be communicated to us during a stay. We cannot assist in any dispute for complaints that are advised only upon return.
Your booking contract will have been posted to you, on receipt of your deposit. This MUST be completed, signed,completed and returned in the envelope enclosed, to ensure your booking.
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- Making your booking
After making your provisional holiday reservation with us either using our online availability and reservation system or by telephone on 01326 376044 , we will send you an invoice and booking form by email or post and you will be requested to pay a booking deposit of 20% of the hire cost if your holiday start date more than 8 weeks after the date of your provisional booking. If booking within 8 weeks of your holiday start date, full payment will required at the time of booking. In either case, your provisional booking will be held for no longer than 5 days for receipt of your payment, after which your provisional booking will lapse. Your booking is not confirmed until either your deposit or full payment has been received by us together with either a booking form (completed online or posted) and your booking has been confirmed in writing or email to you by Janet Heppell - Honey Buzzard Barn.
On receipt of your booking deposit and your signed booking form, a contract of hire exists between you (hereafter referred to as 'the Hirer') and Janet Heppell trading as Honey Buzzard Barn (hereafter referred to as 'the Owners'). The maximum occupancy as advised by the Hirer must not be exceeded under any circumstances without prior written agreement by the owners and receipt of any additional monies where the small party discount no longer applies. At no time must the occupancy of Honey Buzzard Barn exceed 4 Adults and 2 Children.
- Paying the balance of hire
Your balance of hire is due for payment, without demand, (however we will attempt to email you) no later than 8 weeks prior to your arrival.
- Variations of price
We reserve the right to vary prices without notice. The price of your holiday is however guaranteed once a booking confirmation has been received by you.
- What is included in the price?
Your holiday hire includes use of the property from 4.00pm on the day of arrival as specified in your booking confirmation until 10.00am on the specified day of departure. Your hire includes all bed linen, heating*, electricity and water. Bath room hand towels are provided. Complimentary WiFi is provided for use by guests. We reserve the right to suspend or cease WiFi service for improper use or for any technical or commercial reason without explanation, liability or cost. Use of WiFi is entirely at users risk and you should ensure that any equipment used to connect to the internet is protected by suitable anti-virus and firewall software.
- Changes to your booking
After your booking has been confirmed, any changes will incur an administration cost of £20.00 to cover the cost of replacement paperwork. Changes within 8 weeks of the start date of your holiday may incur additional cancellation charges and all requested changes will be subject to availability.
- Cancellation by you
On confirmation of your booking, a contract of hire will exist between the Hirer and the Owners. In the event of cancellation by you 8 weeks or more before your holiday, every effort will be made by the Owners to re-let the property and if successful, your booking deposit less a 15% service charge will be refunded. If not successful, you will forfeit your booking deposit and may be eligible to claim on your holiday cancellation insurance if taken (see item 9 below). Cancellation within 8 weeks of your holiday will forfeit the full hire amount paid (or due) unless the owners can re-let the property in which case only the 20% booking deposit will be forfeit to cover administration and re-letting costs.
- Cancellation by us
Should a property suddenly become unavailable for the dates hired by you due to unforeseen circumstances, all efforts will be made to offer suitable alternatives. If this is not possible, then all monies paid by you (the Hirer) will be refunded to you in full with no deductions but the Owners will incur no further liability of any kind. Under no circumstances will the Owners be liable to refund any amount exceeding the amount paid by the Hirer.
- Liability
The Owners accept no liability whatsoever for any Loss, Damage, Injury or Accident to the Hirer or any member of the Hirer's party or property whilst in occupation of the property or its grounds howsoever caused.
- Security Deposit
The security deposit will be used to cover any additional costs of cleaning if the property is left dirty or if vacated later than 10.00am on the day of departure.
- Cancellation and Personal Insurance
It is very strongly recommended that you have adequate personal and holiday cancellation insurance to cover you and all members of your party. This should be suitable for UK self catering holidays arranged independently of a travel agent and should include cancellation protection cover to safeguard you against loss of the cost of your holiday in the event of unexpected cancellation. Holiday Cancellation Insurance can be taken with Travel Schofields. Please click link to apply online now (your application form will open in a new window)
Under no circumstances will the Owners be responsible for loss of life, personal injury, medical expenses, accidents, damage to the Hirers property, personal effects or motor vehicle(s) and you should ensure that any insurance covers such eventualities.
- Pets
One well behaved pet (or 2 small ones !)is welcome at Honey Buzzard Barn at a charge of £30 to cover additional cleaning. Please note that owners are responsible for the cost of any damages or excessive cleaning charges.
- Smoking
For the comfort of all guests, smoking is not permitted anywhere inside the premises.
- Web Site & literature differences or omissions
Our web site and literature is intended as a guide to the properties and facilities only, and we reserve the right to make changes to the facilities provided or to the property without prior notice. We regret we cannot accept any liability for errors mistakes or omissions which may arise from any differences between the property or the facilities provided and our website or literature.
* Seasonally Adjusted
Lastly: Please note should you have underlying chest problems or an asthmatic condition, perhaps Cornwall which can ve very damp at times, and an old converted cornish barn is not for you.
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